FAQ
Frequently Asked Questions
FAQ – Convertig.com
1. What is Convertig.com?
Convertig.com is a free online tool that allows you to convert files between different formats, including images, videos, audio, and documents.
2. Is Convertig.com free to use?
Yes, all tools on Convertig.com are completely free. No registration or payment is required.
3. Do I need to install any software?
No, Convertig.com works entirely online. You just upload your file, choose the format, and download the result.
4. What file types are supported?
We support a wide range of formats including:
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Images: JPG, PNG, WEBP, GIF
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Videos: MP4, AVI, MOV, MKV
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Audio: MP3, WAV, AAC
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Documents: PDF, DOCX, PPTX, XLSX
5. Are my files safe?
Yes. All uploaded files are processed securely and automatically deleted from our servers shortly after conversion.
6. Is there a file size limit?
We allow file uploads up to a certain size (e.g., 100MB). If your file is too large, try compressing it before uploading.
7. How long does it take to convert a file?
Most conversions are completed within a few seconds, depending on file size and server load.
8. Can I use Convertig.com on mobile?
Yes, our website is fully responsive and works smoothly on smartphones, tablets, and desktops.
9. Will the quality be reduced after conversion?
We aim to preserve the highest possible quality during file conversion. In some cases, minimal compression may occur.
10. Who can I contact for support?
You can email us at support@convertig.com for help or feedback.